Patient Experience Specialist: Front Desk & Registration

Hugh Chatham Health, Inc.; Huntersville (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plan

Educational assistance

Flexible Spending Accounts

Adoption assistance

Job summary

Advocate Health in Huntersville, NC seeks a dedicated Front Desk Associate for the GCMG Carolinas Rehab outpatient rehabilitation. You will manage patient registration, verify insurance, schedule appointments, collect payments, and ensure accurate patient information while delivering a warm, compassionate experience.

This full-time, 40-hour-per-week role requires strong communication, teamwork, and the ability to work in a busy office.

Qualifications

• High School Diploma or GED required.
• Experience with Medical Records Software preferred.
• Excellent patient service and communication skills.

Responsibilities

• Manage patient registration and scheduling.
• Verify insurance and assist billing with accuracy.
• Maintain confidential patient information and records.
• Assist front desk with cash receipting and desk activities.
• Encourage use of front-end technology during registration.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Communication

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health in Huntersville, NC seeks a dedicated Front Desk Associate for the GCMG Carolinas Rehab outpatient rehabilitation. You will manage patient registration, verify insurance, schedule appointments, collect payments, and ensure accurate patient information while delivering a warm, compassionate experience.

This full-time, 40-hour-per-week role requires strong communication, teamwork, and the ability to work in a busy office.