Patient Experience Specialist: Front Desk & Float

Select Medical; Ballwin (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health insurance

Company 401(k) plan

Life and disability protection

Job summary

Select Medical in Ballwin, MO is seeking a Patient Service Specialist for a FLOAT/SPLIT role at our outpatient center. You will greet patients, register them, and guide them through the visit process, while also handling scheduling and front-desk duties.

The position offers a full-time schedule with floating days, including Ballwin and surrounding counties. Compensation starts at $19/hour and increases with experience, with a strong focus on patient experience and accurate front desk operations.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide visit information and next appointment details.
• Schedule patient appointments in person and via phone.
• Coordinate with insurance companies and translation services; liaise with operations and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Customer service

Front desk experience

Education

High School Diploma or GED

Tools

Scheduling software

Job description

Select Medical in Ballwin, MO is seeking a Patient Service Specialist for a FLOAT/SPLIT role at our outpatient center. You will greet patients, register them, and guide them through the visit process, while also handling scheduling and front-desk duties.

The position offers a full-time schedule with floating days, including Ballwin and surrounding counties. Compensation starts at $19/hour and increases with experience, with a strong focus on patient experience and accurate front desk operations.