Patient Experience Coordinator – Front Desk (FT)

NovaCare Rehabilitation; Blaine (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, vision, dental coverage

Company 401(k) matching

Life and disability insurance

Job summary

Select Medical in Maple Grove is seeking a Patient Service Specialist for our outpatient physical therapy center. You will greet patients, register them, schedule visits, collect co-pays, verify insurance, and coordinate with doctors and staff to ensure a smooth, friendly visit from check-in to checkout.

This full-time, on-site role offers a Monday–Friday schedule, with compensation of $18.00–$20.00 per hour.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorneys, insurance companies, translation services, and center leadership.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Insurance verification

Education

High School Diploma or GED

Job description

Select Medical in Maple Grove is seeking a Patient Service Specialist for our outpatient physical therapy center. You will greet patients, register them, schedule visits, collect co-pays, verify insurance, and coordinate with doctors and staff to ensure a smooth, friendly visit from check-in to checkout.

This full-time, on-site role offers a Monday–Friday schedule, with compensation of $18.00–$20.00 per hour.