Patient Service Specialist - Medical Front Desk (PTO)

Select Medical; Ankeny (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Mentorship & Orientation

Paid time off

Medical / Vision / Dental

Job summary

Select Medical operates outpatient physical therapy centers and seeks a Patient Service Specialist to handle front-desk duties and patient check-out while coordinating appointments and payer interactions. This full-time role runs weekdays with clinic hours, offering benefits and a focus on delivering a positive patient experience.

You will greet patients, schedule visits, liaise with insurers, and support the center’s business operations, with emphasis on accuracy and customer service at the

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience preferred.
• Insurance verification experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys' offices, insurance companies, translation services, market operational leaders and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk

Customer service

Education

High School Diploma or GED

Job description

Select Medical operates outpatient physical therapy centers and seeks a Patient Service Specialist to handle front-desk duties and patient check-out while coordinating appointments and payer interactions. This full-time role runs weekdays with clinic hours, offering benefits and a focus on delivering a positive patient experience.

You will greet patients, schedule visits, liaise with insurers, and support the center’s business operations, with emphasis on accuracy and customer service at the