Patient Experience Specialist: Front Desk & Billing Support

Premier Dentist Partners; Bernardsville (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off and Holidays

Employee Assistance Program

Commuter Benefits

Pet insurance

Job summary

Premier Dentist Partners is seeking a Business Assistant to support the dental practice’s administrative and business operations. You will greet patients, schedule appointments, verify insurance, process payments, and maintain patient records to ensure an exceptional patient experience.

The role emphasizes strong organizational and customer service skills, teamwork, and the ability to thrive in a fast-paced environment while supporting the dental team.

Qualifications

• High school diploma or equivalent.
• Dental office admin experience preferred.
• Strong organizational and communication skills required.
• Excellent customer service abilities.

Responsibilities

• Greet patients and manage front office interactions.
• Schedule appointments and manage daily patient flow.
• Verify insurance benefits and explain coverage to patients.
• Process payments, copays, and outstanding balances.
• Communicate treatment plans clearly and professionally.
• Maintain accurate patient records and assist with office supplies.
• Support dental team to ensure smooth patient care.

Skills

Organizational skills

Communication skills

Customer service

Teamwork

Fast-paced

Education

High School Diploma or equivalent

Tools

Dental practice management software

Job description

Premier Dentist Partners is seeking a Business Assistant to support the dental practice’s administrative and business operations. You will greet patients, schedule appointments, verify insurance, process payments, and maintain patient records to ensure an exceptional patient experience.

The role emphasizes strong organizational and customer service skills, teamwork, and the ability to thrive in a fast-paced environment while supporting the dental team.