Healthcare Front Desk & Scheduling Specialist

Nevada Heart and Vascular Center; Prescott (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Nevada Heart and Vascular Center is seeking a Front Desk Specialist to greet patients, schedule appointments, and guide patients through intake forms. The role also handles payments and coordinates with Medical Assistants to ensure smooth patient flow.

The ideal candidate will have strong communication, organization, and multitasking abilities, with experience in a medical office and familiarity with EMR systems. This position requires travel to multiple locations and Saturday rotations.

Qualifications

• High school diploma or GED required.
• Medical Assistant training preferred.
• AAMA certification preferred but not required.
• Experience with AthenaOne or EMR systems preferred.
• Proficient in Microsoft 365: Excel, Word, Teams.
• 1+ year medical office experience preferred.

Responsibilities

• Greet patients professionally in person and on the phone.
• Schedule appointments to optimize provider availability.
• Explain intake forms to new patients and collect information.
• Process payments after treatment.
• Notify Medical Assistants of patient arrivals.
• Maintain office inventory and communicate supply needs.
• Travel to various locations as needed.
• Work Saturday rotations.
• Support billing office as necessary.
• Meet department KPIs and adhere to policies.

Skills

Communication

Time management

Attention to detail

Emotional intelligence

Independence

Clinical data interpretation

Education

High school diploma or GED

Medical Assistant training

AAMA certification (preferred)

EMR experience (AthenaOne preferred)

Microsoft 365 (Excel, Word, Teams)

Medical office experience (1+ years)

Tools

AthenaOne EMR

Excel

Word

Teams

Job description

Nevada Heart and Vascular Center is seeking a Front Desk Specialist to greet patients, schedule appointments, and guide patients through intake forms. The role also handles payments and coordinates with Medical Assistants to ensure smooth patient flow.

The ideal candidate will have strong communication, organization, and multitasking abilities, with experience in a medical office and familiarity with EMR systems. This position requires travel to multiple locations and Saturday rotations.