Multisite Patient Service Specialist: Scheduling & Insurance

Baylor Scott & White Outpatient Rehabilitation; Pflugerville (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville area) seeks a Patient Service Specialist (PSS) - Float for PRN coverage. Hours vary Mon-Fri between 7am-7pm; travel to multiple outpatient clinics is required to cover Liberty Hill, Steiner, North Austin, and Pflugerville locations.

Responsibilities include patient intake, data entry, insurance verification, authorizations, scheduling, and front-office operations to support therapists and staff.

Qualifications

• HS diploma or GED is required.
• Customer service experience is preferred.
• Knowledge of insurance verification is preferred.

Responsibilities

• Greets patients and answers phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Daily cash balancing and weekly banking deposits.

Skills

Customer service

Insurance verification

Healthcare office admin

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville area) seeks a Patient Service Specialist (PSS) - Float for PRN coverage. Hours vary Mon-Fri between 7am-7pm; travel to multiple outpatient clinics is required to cover Liberty Hill, Steiner, North Austin, and Pflugerville locations.

Responsibilities include patient intake, data entry, insurance verification, authorizations, scheduling, and front-office operations to support therapists and staff.