Patient Experience & Social Media Coordinator

SUSAN M STUART MD INC; San Diego (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

La Jolla Plastic Surgery and Dermatology is seeking a personable, organized front-office coordinator to blend patient care with creative marketing. You will welcome patients, manage calls, schedule appointments, and help keep the front office running smoothly while bringing our practice personality to life online.

The role involves creating engaging social media content, coordinating photography and patient testimonials with consent, and supporting marketing projects.

Qualifications

• Experience in plastic surgery, dermatology or a medical spa is strongly preferred.
• Excellent communication skills and a friendly, polished presence.
• Strong organization, attention to detail and follow-through.
• Confidence using social media platforms and Canva. Photography and video editing skills are a plus.
• Familiarity with electronic medical records and scheduling systems.
• Someone who takes initiative, values patient privacy and enjoys contributing to a team.

Responsibilities

• Welcome patients with warmth, professionalism and discretion.
• Manage phone calls, appointment scheduling and patient inquiries.
• Keep the front office organized and support clear communication between patients and our clinical staff.
• Create engaging social media content highlighting our physicians, treatments and practice.
• Coordinate photography, short videos and patient testimonials with appropriate consent.
• Assist with marketing projects and maintain accurate patient records.

Skills

Front-office

Social media

Canva

Photography

Video editing

Scheduling systems

Tools

EMR systems

Job description

La Jolla Plastic Surgery and Dermatology is seeking a personable, organized front-office coordinator to blend patient care with creative marketing. You will welcome patients, manage calls, schedule appointments, and help keep the front office running smoothly while bringing our practice personality to life online.

The role involves creating engaging social media content, coordinating photography and patient testimonials with consent, and supporting marketing projects.