Patient Experience & Scheduling Specialist

Sentara; Suffolk (VA); On-site; USD 45,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Job summary

Sentara Urgent Care Center in Suffolk, VA is hiring a Flexi Patient Care Specialist to deliver non-clinical support in a physician's office and ensure an excellent patient experience. Core duties include answering phones, scheduling, and assisting patients while fostering teamwork to deliver quality care.

This full-time role offers base pay ranging from $21.69 to $32.44 per hour plus potential incentives and benefits.

Qualifications

• Education: HS Diploma required.
• 3 years of customer service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers preferred.

Responsibilities

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Assist patients and respond to questions to ensure a positive experience.

Education

HS Diploma

Associate degree (in lieu of required experience)

Job description

Sentara Urgent Care Center in Suffolk, VA is hiring a Flexi Patient Care Specialist to deliver non-clinical support in a physician's office and ensure an excellent patient experience. Core duties include answering phones, scheduling, and assisting patients while fostering teamwork to deliver quality care.

This full-time role offers base pay ranging from $21.69 to $32.44 per hour plus potential incentives and benefits.