Patient Services & Scheduling Specialist

TPMG; Suffolk (VA); On-site; USD 17,047 - 24,280; Full time

Job summary

A healthcare provider in Suffolk, VA is seeking Qualified Patient Service Representatives to assist in scheduling appointments, checking in/out patients, and providing excellent customer service. This role requires a high school diploma and a strong attention to detail. Experience in a medical environment is preferred, but not required. Competitive pay starting at $15 per hour is offered. Join the team at this equal opportunity employer committed to a diverse workforce.

Qualifications

• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.

Responsibilities

• Schedule appointments on multiple telephone lines.
• Check in and checkout patients.
• Assist patients and customers at the practice.
• Ensure timely delivery of patient services.
• Verify insurance and manage billing.
• Collect copays and balances.
• Perform other duties as assigned.

Skills

Customer service skills

Attention to detail

Communication skills

Knowledge of medical terminology

Insurance verification

Education

High school diploma or equivalent

Tools

Nextgen

Computer systems and applications

Job description

A healthcare provider in Suffolk, VA is seeking Qualified Patient Service Representatives to assist in scheduling appointments, checking in/out patients, and providing excellent customer service. This role requires a high school diploma and a strong attention to detail. Experience in a medical environment is preferred, but not required. Competitive pay starting at $15 per hour is offered. Join the team at this equal opportunity employer committed to a diverse workforce.