Patient Experience & Scheduling Specialist

Ivy Health; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full benefits package within first 30/

Job summary

Ivy Rehab in Raleigh, NC seeks a Patient Coordinator to join our team. You will greet patients, check in, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

The role requires 2+ years of healthcare administration, proficiency in MS Office, strong time management, and a proactive, customer-focused mindset. We offer an inviting, growth-oriented workplace and a comprehensive benefits package.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multitask in a busy environment.

Responsibilities

• Greet and check-in patients and collect necessary information.
• Schedule appointments and manage calendars.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and assist with new patient processing.
• Help maintain clinic operations and performance.

Skills

Administrative experience in healthcae

MS Office proficiency

Time management

Multi-tasking

Self-motivated

Tools

Microsoft Office Suite

Job description

Ivy Rehab in Raleigh, NC seeks a Patient Coordinator to join our team. You will greet patients, check in, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

The role requires 2+ years of healthcare administration, proficiency in MS Office, strong time management, and a proactive, customer-focused mindset. We offer an inviting, growth-oriented workplace and a comprehensive benefits package.