Patient Experience Admin - Fast-Paced Healthcare

Ivy Rehab Network; Shelby (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits package within first 30d

PTO & paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network in Shelby, NC is seeking a Patient Coordinator to support front desk operations across our clinics. This full-time role focuses on greeting patients, scheduling, insurance verification, and delivering world-class customer service to ensure smooth daily operations.

The ideal candidate will have at least 2 years of healthcare administration experience, be proficient with Microsoft Office, and handle multitasking in a fast-paced environment while contributing to exceptional

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check-in patients, scheduling appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations, collect payments, and process new patients.

Skills

Administrative experience

Time management

Multi-tasking

Tools

Microsoft Office

Job description

Ivy Rehab Network in Shelby, NC is seeking a Patient Coordinator to support front desk operations across our clinics. This full-time role focuses on greeting patients, scheduling, insurance verification, and delivering world-class customer service to ensure smooth daily operations.

The ideal candidate will have at least 2 years of healthcare administration experience, be proficient with Microsoft Office, and handle multitasking in a fast-paced environment while contributing to exceptional