Patient Experience & Scheduling Specialist

The University of Kansas Health System; Mission (KS); On-site; USD 21,000 - 30,000; Part time

Job summary

The University of Kansas Health System is seeking a Patient Service Representative to manage front desk duties,Patient check‑in and coordinating scheduling within an ambulatory clinic. The role emphasizes patient experience, insurance verification, and EMR documentation to support physicians and care teams.

This part‑time position includes evening and weekend hours and requires strong customer service, confidentiality, and basic computer skills especially with MyChart and Epic Cadence for

Qualifications

• Minimum of 1 year in customer service or health care.
• Able to maintain patient confidentiality.
• Basic computer skills including Excel, Word, Outlook, Teams.

Responsibilities

• Handle front desk operations including greeting, check-in, and phone reception.
• Process copays, verify insurance, and complete patient registrations.
• Assist with MyChart activation and online check-in; support scheduling and referrals.

Skills

Customer service

Healthcare experience

Data entry

Education

High School diploma or GED

Associate/Bachelor coursework (preferred)

Tools

Epic Cadence

MyChart

Microsoft Excel

Job description

The University of Kansas Health System is seeking a Patient Service Representative to manage front desk duties,Patient check‑in and coordinating scheduling within an ambulatory clinic. The role emphasizes patient experience, insurance verification, and EMR documentation to support physicians and care teams.

This part‑time position includes evening and weekend hours and requires strong customer service, confidentiality, and basic computer skills especially with MyChart and Epic Cadence for