Patient Experience & Care Coordinator

ivyhealth; Miamisburg (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits from first month

Generous PTO and holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids is seeking a Patient Coordinator for its Miamisburg and Beavercreek locations in Ohio. This full-time role supports clinical staff with patient check-ins, scheduling, insurance verification, payments, and new patient processing to ensure smooth clinic operations.

The ideal candidate has healthcare administration experience, strong MS Office skills, and a proactive, adaptable attitude in a fast-paced environment. Training and career growth are available within Ivy Rehab Network.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.

Responsibilities

• Greet patients and check in.
• Schedule appointments.
• Answer incoming calls and route inquiries.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Help the clinic maintain optimal performance.

Skills

Admin experience

MS Office

Customer service

Time management

Multi-tasking

Adaptability

Eagerness to learn

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab for Kids is seeking a Patient Coordinator for its Miamisburg and Beavercreek locations in Ohio. This full-time role supports clinical staff with patient check-ins, scheduling, insurance verification, payments, and new patient processing to ensure smooth clinic operations.

The ideal candidate has healthcare administration experience, strong MS Office skills, and a proactive, adaptable attitude in a fast-paced environment. Training and career growth are available within Ivy Rehab Network.