Patient Experience & Scheduling Specialist

Cedars-Sinai; Los Angeles (CA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Cedars-Sinai in Los Angeles seeks a Patient Service Representative II to provide clerical and administrative support in high-volume clinics. You will manage patient flow, verify insurance details, and coordinate complex scheduling across providers.

Role emphasizes data accuracy in CS-Link, adherence to HIPAA, and collaboration with clinical teams to optimize patient care and clinic operations.

Formación

• High School Diploma or GED required.
• 2+ years of experience working with insurance companies and obtaining authorizations.

Responsabilidades

• Manages patient check-in and check-out procedures, including payment collection and reconciliation.
• Maintains patient demographics and insurance information in the CS-Link system with high accuracy.
• Schedules and coordinates patient appointments to ensure smooth patient flow and follows scheduling protocols.
• Coordinates referrals and authorizations, ensuring alignment with regulatory standards and department practices.
• Participates in department meetings and lean workflow initiatives.
• Ensures infection prevention standards and HIPAA confidentiality in performing duties.

Conocimientos

Customer service

Communication

Educación

High School Diploma/GED

Descripción del empleo

Cedars-Sinai in Los Angeles seeks a Patient Service Representative II to provide clerical and administrative support in high-volume clinics. You will manage patient flow, verify insurance details, and coordinate complex scheduling across providers.

Role emphasizes data accuracy in CS-Link, adherence to HIPAA, and collaboration with clinical teams to optimize patient care and clinic operations.