Patient Experience & Scheduling Specialist

AllWays Community Health Center; Leavenworth (KS); On-site; USD 32,000 - 45,000; Full time

Job summary

AllWays Community Health Center is seeking a Patient Advocate to manage patient scheduling, collect income and insurance data, and answer phones. The role requires a warm, friendly attitude and the ability to multitask in a fast-paced clinic environment, ensuring smooth patient flow and effective clinic operations.

The ideal candidate will greet patients, handle paperwork, gather demographics and residency information, and maintain positive interactions with clients and staff during on-site

Qualifications

• Excellent customer service and in-person/phone communication skills.
• Ability to multitask in a fast-paced clinic environment.
• On-site availability during clinic hours.
• Attention to detail in collecting income, insurance, and residency information.

Responsibilities

• Greet patients and schedule appointments.
• Call appointment reminders to patients.
• Assist patients with paperwork and collect necessary information.
• Answer telephones and relay messages to staff.
• Maintain open communication with clinic staff.

Job description

AllWays Community Health Center is seeking a Patient Advocate to manage patient scheduling, collect income and insurance data, and answer phones. The role requires a warm, friendly attitude and the ability to multitask in a fast-paced clinic environment, ensuring smooth patient flow and effective clinic operations.

The ideal candidate will greet patients, handle paperwork, gather demographics and residency information, and maintain positive interactions with clients and staff during on-site