Patient Experience & Scheduling Specialist

joinaegvision; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

joinaegvision seeks a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out with accuracy and care. Responsibilities include answering phones, scheduling, collecting demographics and insurance information, entering data into EMR, verifying insurance, and preparing forms.

The role emphasizes confidentiality, strong communication, and meticulous organization in a busy practice. The position requires a friendly demeanor and ability to multitask in a fast-paced healthcare

Qualifications

• High school diploma or equivalent.
• Basic computer literacy required.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication.
• Ability to maintain patient and practice confidentiality.

Responsibilities

• Welcome and greet patients, vendors, and visitors in a friendly manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Schedule appointments.
• Collect and verify patient demographics and insurance information.
• Enter data into EMR and verify insurance details.
• Prepare insurance claims and collect payments as needed.
• Maintain a clean, confidential workspace and adhere to policy.
• Perform other duties as assigned by manager.

Skills

Basic computer literacy

Strong organizational skills

Strong communication skills

Confidentiality

Education

High school diploma or equivalent

Job description

joinaegvision seeks a Patient Care Coordinator to warmly welcome patients and manage check-in/check-out with accuracy and care. Responsibilities include answering phones, scheduling, collecting demographics and insurance information, entering data into EMR, verifying insurance, and preparing forms.

The role emphasizes confidentiality, strong communication, and meticulous organization in a busy practice. The position requires a friendly demeanor and ability to multitask in a fast-paced healthcare