Patient Experience & Scheduling Specialist

Community Health Network; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Community Health Network is seeking a Patient Service Representative to provide exceptional administrative support. This role involves checking in patients, collecting payments, and coordinating appointments, essential to ensuring a positive patient experience.

The ideal candidate will have strong communication skills, attention to detail, and a minimum of a high school diploma or GED. Preferred experience includes healthcare or customer service.

Qualifications

• 1 year of experience in a healthcare environment or 2 years in customer service.
• Knowledge of medical terminology preferred.
• Experience with electronic medical records is preferred.

Responsibilities

• Checking patients in for appointments.
• Collecting patient payments.
• Scheduling appointments and coordinating referrals.

Skills

Strong listening skills

Communication skills

Attention to detail

Strong organization skills

Ability to multi-task

Education

High school diploma or GED equivalent

Tools

Electronic medical records

Excel

Word

Job description

Community Health Network is seeking a Patient Service Representative to provide exceptional administrative support. This role involves checking in patients, collecting payments, and coordinating appointments, essential to ensuring a positive patient experience.

The ideal candidate will have strong communication skills, attention to detail, and a minimum of a high school diploma or GED. Preferred experience includes healthcare or customer service.