Patient Experience & Scheduling Specialist

Community Health Network; Greenfield (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Community Health Network in Greenfield, Indiana is seeking a Patient Service Representative to work closely with providers and clinical staff to manage patients’ administrative needs. This vital role will ensure patients receive excellent service from the moment they arrive.

The ideal candidate will possess strong communication and organizational skills, have experience in healthcare or customer service, and be proficient in electronic medical records. The position offers a dynamic work environment with opportunities for engagement in community initiatives.

Qualifications

• 1 year of experience in a healthcare environment or minimum of 2 years of customer service experience.
• Knowledge of medical terminology is preferred.
• Experience with electronic medical records is preferred.

Responsibilities

• Check patients in for appointments.
• Collect patient payments and answer telephones.
• Schedule appointments and coordinate referrals.

Skills

Strong listening skills

Strong communication skills

Ability to work under pressure

Attention to detail

Strong organization skills

Team player

Education

High school diploma or GED equivalent

Tools

Electronic medical records

Excel

Word

Job description

Community Health Network in Greenfield, Indiana is seeking a Patient Service Representative to work closely with providers and clinical staff to manage patients’ administrative needs. This vital role will ensure patients receive excellent service from the moment they arrive.

The ideal candidate will possess strong communication and organizational skills, have experience in healthcare or customer service, and be proficient in electronic medical records. The position offers a dynamic work environment with opportunities for engagement in community initiatives.