Patient Experience & Scheduling Specialist

Ivy Health; Cranford (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Benefits package

PTO

Paid holidays

Bonus incentives

Job summary

Ivy Health in Cranford, NJ is seeking a full-time Patient Representative who directly influences patient experience. You will greet patients, check-in, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

Join a team focused on world-class care across physical therapy, occupational therapy, speech therapy, and ABA, with a culture promoting authenticity, growth, and inclusion, plus full benefits and ample development

Qualifications

• 1+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and answer incoming calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Help the clinic maintain optimal performance.

Skills

Customer service

Multi-tasking

Time management

Education

Healthcare administration education

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Health in Cranford, NJ is seeking a full-time Patient Representative who directly influences patient experience. You will greet patients, check-in, schedule appointments, answer calls, verify insurance, obtain authorizations, collect payments, and help the clinic run smoothly.

Join a team focused on world-class care across physical therapy, occupational therapy, speech therapy, and ABA, with a culture promoting authenticity, growth, and inclusion, plus full benefits and ample development