Patient Experience & Scheduling Specialist

FYZICAL Therapy & Balance Centers; Bradenton (FL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Continuing education

Advancement opportunities

State-of-the-art technology

Job summary

FYZICAL Therapy & Balance Centers in Bradenton, FL is seeking a Customer Service Representative to be the welcoming first impression for patients and visitors. You will handle scheduling, data collection, insurance verification, payments, and communication between patients and clinicians using our modern facility.

This role offers opportunities to grow with a leading national PT company, a supportive team, and ongoing education to advance your career.

Qualifications

• High school diploma or equivalent.
• Valid driver8; license and reliable transportation.
• Excellent communicator and multitasker.
• Positive attitude and integrity.
• H.S. graduate or GED certificate.

Responsibilities

• Handle patient scheduling, appointments, multi-phone line.
• Gather new patient data; track referrals.
• Disseminate information to patients; act as liaison between patients and physicians.
• Send and log reports to doctors.
• Collect payments; verify insurance.
• Collect/open mail and distribute mail to proper areas.

Skills

Communication

Multitasking

Detail oriented

Empathy

Integrity

Positivity

Demeanor

Reliability

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Bradenton, FL is seeking a Customer Service Representative to be the welcoming first impression for patients and visitors. You will handle scheduling, data collection, insurance verification, payments, and communication between patients and clinicians using our modern facility.

This role offers opportunities to grow with a leading national PT company, a supportive team, and ongoing education to advance your career.