Front Desk & Scheduling Specialist

FYZICAL Therapy & Balance Centers; Spring House (PA); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Spring House, PA is seeking a Customer Service Representative to be the first and last point of contact for patients. You will manage scheduling, handle multi‑line phones, verify insurance, collect payments, and coordinate communications between patients and clinicians.

Join a team focused on delivering compassionate, patient-centered care. The role emphasizes strong communication, reliability, and organization as part of a rapidly evolving clinic family

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and reliable transportation required.
• Excellent communication and multitasking abilities required.
• Empathetic toward patients and able to handle stressful situations.

Responsibilities

• Handle patient scheduling and multi-line phone system.
• Collect and verify patient data and referrals.
• Serve as liaison between patients and physicians and billing teams.
• Distribute and log reports to doctors and offices.
• Collect copays and verify insurance coverage.
• Manage mail and document flow within the clinic.
• Coordinate evaluations and appointment reminders.

Skills

Communication

Multitasking

Patient interaction

Empathy

Attention to detail

Valid driver's license

Education

High school diploma or equivalent

Job description

FYZICAL Therapy & Balance Centers in Spring House, PA is seeking a Customer Service Representative to be the first and last point of contact for patients. You will manage scheduling, handle multi‑line phones, verify insurance, collect payments, and coordinate communications between patients and clinicians.

Join a team focused on delivering compassionate, patient-centered care. The role emphasizes strong communication, reliability, and organization as part of a rapidly evolving clinic family