Patient Experience & Scheduling Specialist

Athletico; Berlin (MD); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical & Rx

HSA & FSA

401(k)

Job summary

Athletico is hiring a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience while safeguarding data integrity and supporting revenue cycle performance. You will greet patients, verify demographics and insurance, educate about payments and digital tools, collect time-of-service payments, and manage scheduling.

Collaborate with PES, Billing, and Clinical Operations using EMR and dashboards for continuous

Qualifications

• High School Diploma or GED required.
• Strong customer service skills with a focus on front-office excellence.
• Experience with MS Office, Outlook and Excel preferred.
• Knowledge of healthcare insurance benefits and coverage preferred.

Responsibilities

• Greet patients and deliver an exceptional front-office experience.
• Complete patient intake and registration with accurate demographic and insurance data.
• Educate patients on financial responsibilities and payment options.

Skills

Customer service

MS Office

EMR/EHR

Insurance verification

Education

High School Diploma or GED

Tools

EMR/EHR systems

Scheduling platforms

Outlook

Job description

Athletico is hiring a Patient Experience Coordinator (PEC) to ensure accurate patient intake and financial clearance, delivering a seamless front-office experience while safeguarding data integrity and supporting revenue cycle performance. You will greet patients, verify demographics and insurance, educate about payments and digital tools, collect time-of-service payments, and manage scheduling.

Collaborate with PES, Billing, and Clinical Operations using EMR and dashboards for continuous