Patient Experience & Scheduling Specialist

Socket.dev; Belle Meade (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Orthopaedics in Belle Meade, TN, seeks a Clinic Office Assistant to manage administrative tasks in the medical office, including scheduling, check-in/out, insurance verification, and records requests.

The role requires maintaining confidentiality, providing excellent customer service, and supporting daily operations across clinics as needed. Hours are Monday–Friday, days, PRN as needed.

Qualifications

• High School Diploma or GED (Required).
• 1 year of relevant work experience.

Responsibilities

• Observes professional ethics in maintaining confidential information concerning patients and their families.
• Schedules patient appointments and verifies insurance packages.
• Provides excellent customer service when dealing with patients, families, vendors, coworkers and physicians.
• Prepares for next day appointments and notifies patients of delays.
• Travels to other clinics as requested to prevent staffing shortages.

Education

High School Diploma or GED

Job description

Vanderbilt Orthopaedics in Belle Meade, TN, seeks a Clinic Office Assistant to manage administrative tasks in the medical office, including scheduling, check-in/out, insurance verification, and records requests.

The role requires maintaining confidentiality, providing excellent customer service, and supporting daily operations across clinics as needed. Hours are Monday–Friday, days, PRN as needed.