Patient Experience & Scheduling Specialist

AEG Vision; Amite City (LA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and patient flow at our Amite, Louisiana practice. You will greet patients, handle calls and emails, and coordinate with the care team to ensure a smooth visit.

The role requires strong organization, communication, and teamwork, with responsibilities including schedule optimization, insurance verification, and EMR data entry. Training will cover practice standards and patient confidentiality.

Qualifications

• Strong organizational skills and attention to detail.
• Clear verbal and written communication for patient-centered service.
• Ability to work collaboratively across teams and manage multiple priorities.

Responsibilities

• Greet patients and serve as primary contact for patient interactions.
• Schedule appointments and optimize provider calendars; handle cancellations and reschedules.
• Verify insurance eligibility and enter patient data into EMR accurately.
• Manage charges, co-pays, and payments; assist with claim submission.
• Monitor patient flow and assist in coordinating care across teams.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multi-tasking

Confidentiality

Education

High school diploma or equivalent

Tools

EMR (practice management systems)

Job description

AEG Vision is seeking a Patient Care Coordinator to manage front desk operations and patient flow at our Amite, Louisiana practice. You will greet patients, handle calls and emails, and coordinate with the care team to ensure a smooth visit.

The role requires strong organization, communication, and teamwork, with responsibilities including schedule optimization, insurance verification, and EMR data entry. Training will cover practice standards and patient confidentiality.