Patient Access & Scheduling Specialist

Benchmark Physical Therapy and Wellness Center, LLC; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Insurance: Medical/Dental/Vision/Life

PTO + holidays

401K + company match

Job summary

BenchMark Physical Therapy in Chattanooga, TN, is seeking a Full Time Patient Care Coordinator to join our clinic. This entry-level role helps maintain daily operations and delivers excellent customer service in a busy outpatient setting.

The PCC-I supports patient intake, verifies insurance, schedules visits, collects payments, and maintains an organized front desk. Strong multitasking, communication, and time-management skills are essential.

Qualifications

• High School Diploma or equivalent.
• Strong communication with Business Office and leadership.
• Able to multitask and meet deadlines with minimal supervision.
• Team player with good time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere and welcome calls.
• Monitor arrival rate and provide a great customer experience.
• Manage schedules, documents, deposits and caseload.

Skills

Communication

Multitasking

Time management

Presentation skills

Education

High School Diploma

Job description

BenchMark Physical Therapy in Chattanooga, TN, is seeking a Full Time Patient Care Coordinator to join our clinic. This entry-level role helps maintain daily operations and delivers excellent customer service in a busy outpatient setting.

The PCC-I supports patient intake, verifies insurance, schedules visits, collects payments, and maintains an organized front desk. Strong multitasking, communication, and time-management skills are essential.