Patient Experience & Scheduling Coordinator - Oral Surgery

Austin Oral Surgery; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Austin Oral Surgery in Austin, TX is seeking a Front Desk Office Coordinator to deliver exemplary patient care and support the practice's efficiency. You will handle phone inquiries, schedule appointments, and create patient accounts.

The role emphasizes patient-centered service, accurate scheduling of surgeries, posting payments, and close collaboration with clinicians and staff to maintain a smooth, responsive front desk in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience in oral surgery, dental, or medical settings preferred.
• Proven administrative experience with growth or improvement.
• Strong multitasking and self-starter in a fast-paced environment.
• Excellent customer service and communication skills.
• Willingness to take on additional duties as needed.

Responsibilities

• Answer the phone, schedule appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans accurately.
• Assist with scheduling surgeries and ensure necessary preparations.
• Collaborate with team to maintain efficient office operations.
• Adapt to a wide range of duties and learning opportunities in the practice.

Skills

Phone etiquette

Customer service

Multitasking

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

Austin Oral Surgery in Austin, TX is seeking a Front Desk Office Coordinator to deliver exemplary patient care and support the practice's efficiency. You will handle phone inquiries, schedule appointments, and create patient accounts.

The role emphasizes patient-centered service, accurate scheduling of surgeries, posting payments, and close collaboration with clinicians and staff to maintain a smooth, responsive front desk in a fast-paced environment.