Patient Experience & Scheduling Coordinator

Drayer Physical Therapy Institute LLC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Charity Day

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with match

Job summary

Drayer Physical Therapy Institute LLC in Pittsburgh, PA is seeking a Patient Care Coordinator I to support front-office operations at our Pleasant Hills clinic. This entry-level role focuses on delivering friendly service, scheduling referrals, verifying insurance, and maintaining an organized reception area.

As PCC-I you will collaborate with the Clinic Director, manage patient flow, process deposits, and handle non-clinical paperwork.

Qualifications

• High School Diploma or equivalent.
• Communication skills – relate well to Business Office and Field leadership.
• Ability to multitask, manage deadlines, and work with minimal supervision.
• Strong time management and presentation skills as a team member.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls to improve arrival rate.
• Manage schedule and non-clinical documentation.
• Handle deposits and inventory.
• Attend required training and quarterly compliance.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy Institute LLC in Pittsburgh, PA is seeking a Patient Care Coordinator I to support front-office operations at our Pleasant Hills clinic. This entry-level role focuses on delivering friendly service, scheduling referrals, verifying insurance, and maintaining an organized reception area.

As PCC-I you will collaborate with the Clinic Director, manage patient flow, process deposits, and handle non-clinical paperwork.