Patient Care Coordinator — Growth & Patient Experience Lead

Upstream; Pittsburgh (Allegheny County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual paid Charity Day to give back

Medical, Dental, Vision, Life, Short‑&

3-week Paid Time Off plus paid holidA

Job summary

Drayer Physical Therapy in Pittsburgh, PA seeks a Patient Care Coordinator to join our team. This entry-level role supports daily clinic operations and enhances patient experience at the front desk.

You will greet patients, schedule referrals, verify insurance, collect payments, and ensure a welcoming atmosphere while collaborating with the Clinic Director to streamline processes. Full-time hours, with benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to multitask and meet deadlines with minimal supervision.
• Team-oriented with strong time management.

Responsibilities

• Collect patient payments and verify insurance coverage.
• Schedule patient visits and convert referrals into evaluations.
• Greet patients and create a welcoming clinic atmosphere.
• Manage non-clinical documentation and front office operations.
• Coordinate with the Clinic Director to support efficient procedures.
• Attend required training and ensure compliance.

Skills

Customer service

Multitasking

Communication skills

Teamwork

Time management

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Pittsburgh, PA seeks a Patient Care Coordinator to join our team. This entry-level role supports daily clinic operations and enhances patient experience at the front desk.

You will greet patients, schedule referrals, verify insurance, collect payments, and ensure a welcoming atmosphere while collaborating with the Clinic Director to streamline processes. Full-time hours, with benefits and growth opportunities.