Patient Care Coordinator: Flexible Hours & Benefits

Highbar Physical Therapy; Seekonk (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

PTO and holidays

Flexible hours

Job summary

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our growing outpatient practice across New England. The PCC leads in creating excellent patient experiences and handles scheduling, insurance details, and upfront co-pays to keep the clinic running smoothly.

In this role you will greet patients, collect demographics and insurance information, assist therapists with administrative tasks, and help ensure accurate paperwork for the first visit.

Qualifications

• Minimum 2–3 years of related experience and/or training.
• Two to three years of related experience and/or training.
• Associate degree in healthcare administration or related field preferred.

Responsibilities

• Greet and direct patients, vendors, and visitors to the clinic.
• Schedule appointments and manage patient paperwork, including new patient intake.
• Collect co-pays and document payments accurately.
• Explain insurance benefits, authorization requirements, copays, and deductibles to patients.
• Maintain and update patient charts with first-visit paperwork and demographics.
• Support therapists with faxing patient information as requested.
• Review schedules to minimize openings and keep clinics full.
• Explain benefit details and respond to patient inquiries about coverage.

Skills

Customer service experience

Education

High School Diploma or GED

Associate degree preferred

Job description

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our growing outpatient practice across New England. The PCC leads in creating excellent patient experiences and handles scheduling, insurance details, and upfront co-pays to keep the clinic running smoothly.

In this role you will greet patients, collect demographics and insurance information, assist therapists with administrative tasks, and help ensure accurate paperwork for the first visit.