Patient Care & Scheduling Lead - Flexible Hours

Lever, Inc.; Cranston (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Voluntary disability and life INS

Fitness & Wellness program

Paid holidays

Paid time off

Flexible work hours

Volunteer opportunities

Job summary

Highbar Physical Therapy in Cranston, RI is hiring a Patient Care Coordinator to join the clinical team and drive excellent patient experiences. You will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, while handling administrative duties to support therapists.

The PCC role emphasizes accurate charting, payment documentation, and proactive communication with patients and medical offices to maintain smooth

Qualifications

• High school diploma or GED required.
• Two to three years of related experience.
• Associate degree in healthcare administration or related field preferred.

Responsibilities

• Greets patients, schedules appointments and collects co-pays.
• Relays insurance benefit information and provides authorization details.
• Manages front-desk tasks to relieve clinical staff and maintains accurate patient charts.
• Answers multi-line phone system and gathers demographic/insurance information.
• Documents payments and assists therapists with patient information transmissions.
• Explains benefits, copays and deductibles to patients and initiates collection activity as needed.
• Reviews schedules and supports office operations to fill openings and ensures timely tasks.

Education

High school diploma or GED

Associate degree in healthcare administration preferred

Job description

Highbar Physical Therapy in Cranston, RI is hiring a Patient Care Coordinator to join the clinical team and drive excellent patient experiences. You will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, while handling administrative duties to support therapists.

The PCC role emphasizes accurate charting, payment documentation, and proactive communication with patients and medical offices to maintain smooth