Patient Experience Coordinator - Growth & Benefits Eligible

ivyrehab; North Wales (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package starting within

Generous PTO

Holidays and bonus incentive

Job summary

Ivy Rehab is seeking a Patient Coordinator for a full-time role in North Wales, PA. You will greet and check-in patients, schedule appointments, handle phone inquiries, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Rooted in world-class care across physical, occupational, speech therapy and ABA services, Ivy Rehab emphasizes authentic teamwork, growth and serving patients with exceptional service.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain authorizations, collect payments and process new patients.
• Help clinic maintain optimal performance and patient care.

Skills

Microsoft Office

Time management

Multitasking

Customer service

Communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab is seeking a Patient Coordinator for a full-time role in North Wales, PA. You will greet and check-in patients, schedule appointments, handle phone inquiries, verify insurance, obtain authorizations, collect payments, and help maintain clinic performance.

Rooted in world-class care across physical, occupational, speech therapy and ABA services, Ivy Rehab emphasizes authentic teamwork, growth and serving patients with exceptional service.