Patient Experience Coordinator – Rehab Clinic

ivyrehab; Phoenixville (Chester County); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Best Employer

Mentorship & Resources

Professional Development

Incentives & PTO

Partnerships with Hospitals

Empowering Values

Job summary

Ivy Rehab is seeking a Patient Coordinator in Phoenixville, PA to join our team and contribute to world-class patient care. You will support clinicians and staff by greeting patients, coordinating scheduling, handling insurance verification, authorizations, and payments, and helping the clinic run smoothly.

Join Ivy Rehab for a rewarding career with opportunities for growth, mentorship, and a collaborative, inclusive culture focused on delivering exceptional care in physical, occupational,

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming phone calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic operations to maintain performance.

Skills

Administrative experience

Microsoft Office proficiency

Time management

Customer service orientation

Adaptability

Eagerness to learn and grow

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Rehab is seeking a Patient Coordinator in Phoenixville, PA to join our team and contribute to world-class patient care. You will support clinicians and staff by greeting patients, coordinating scheduling, handling insurance verification, authorizations, and payments, and helping the clinic run smoothly.

Join Ivy Rehab for a rewarding career with opportunities for growth, mentorship, and a collaborative, inclusive culture focused on delivering exceptional care in physical, occupational,