Patient Experience & Scheduling Coordinator

Bcbsms; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Blue Cross & Blue Shield of Mississippi is seeking a Patient Service Coordinator in Madison, MS. The role focuses on greeting patients, scheduling appointments, verifying insurance, and ensuring readiness for visits, contributing to a positive patient experience and smooth Care Center operations.

The ideal candidate holds a Bachelor’s degree with a 3.0 GPA, demonstrates excellent listening and communication skills, and shows a proactive, service-oriented attitude to resolve issues promptly.

Qualifications

• Bachelor’s degree with at least a 3.0 GPA required.
• Excellent active listening skills to clearly understand patient issues.
• Excellent communication skills to project a professional image at all times.
• Proactive, service-oriented demeanor to address issues or delays promptly.

Responsibilities

• Greet patients in a courteous manner and assist with check-in.
• Schedule patient appointments and manage calendar logistics.
• Verify insurance eligibility and collect required releases.
• Ensure Care Center readiness for appointments and patient flow.

Skills

Active listening

Communication skills

Proactive service orientation

Education

Bachelor’s degree with 3.0 GPA

Job description

Blue Cross & Blue Shield of Mississippi is seeking a Patient Service Coordinator in Madison, MS. The role focuses on greeting patients, scheduling appointments, verifying insurance, and ensuring readiness for visits, contributing to a positive patient experience and smooth Care Center operations.

The ideal candidate holds a Bachelor’s degree with a 3.0 GPA, demonstrates excellent listening and communication skills, and shows a proactive, service-oriented attitude to resolve issues promptly.