Patient Experience & Scheduling Coordinator

AEG Vision; Gunnison (CO); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Gunnison, CO is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization within the care team.

You will greet patients, verify insurance, schedule appointments, and maintain EMR accuracy while ensuring a smooth, positive patient experience at every visit.

This role emphasizes proactive communication, problem solving, and collaboration with clinicians to improve access, retention, and overall patient satisfaction.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn EMR.
• Strong organizational and prioritization skills.
• Excellent verbal and written communication.
• Ability to maintain patient confidentiality and work across teams.

Responsibilities

• Greet patients, customers, and vendors in a friendly, professional manner; be the primary contact for patient interactions.
• Answer calls, respond to inquiries, and manage email communications promptly.
• Schedule patient appointments and support provider schedule optimization; handle cancellations and reschedules.
• Verify insurance eligibility and patient demographics; enter data accurately in EMR.
• Monitor daily patient flow and coordinate across clinical and optical teams.

Skills

Strong organizational skills

Strong communication

Interpersonal skills

Team collaboration

Education

High school diploma or equivalent

Tools

EMR software

Job description

AEG Vision in Gunnison, CO is seeking a Patient Care Coordinator to manage front desk operations, patient flow, and schedule optimization within the care team.

You will greet patients, verify insurance, schedule appointments, and maintain EMR accuracy while ensuring a smooth, positive patient experience at every visit.

This role emphasizes proactive communication, problem solving, and collaboration with clinicians to improve access, retention, and overall patient satisfaction.