Patient Concierge & Scheduling Specialist

Ivy Health Inc; Greenwich (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Full benefits within first month

Generous PTO and holidays

Bonus incentives

Mentorship and career advice

Job summary

Ivy Health Inc is seeking a Part-Time Patient Representative at our Old Greenwich, CT location. The role focuses on front-desk patient interactions, appointment scheduling, insurance verification, and payments processing to support world-class care across our therapies.

Join a team that values growth, collaboration, and exceptional patient experiences. The position offers a 20-hour work week with a competitive hourly rate of $18–$20, and a supportive work environment that promotes development.

Qualifications

• 1+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments from patients.
• Process new patients in the system.
• Help the clinic maintain optimal performance.

Skills

Administrative experience

Customer service

Time management

Multi-tasking

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Ivy Health Inc is seeking a Part-Time Patient Representative at our Old Greenwich, CT location. The role focuses on front-desk patient interactions, appointment scheduling, insurance verification, and payments processing to support world-class care across our therapies.

Join a team that values growth, collaboration, and exceptional patient experiences. The position offers a 20-hour work week with a competitive hourly rate of $18–$20, and a supportive work environment that promotes development.