Patient Experience & Scheduling Coordinator

AbsoluteCare; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

AbsoluteCare in Columbus, OH is seeking a patient coordinator to manage patient flow, greet patients, and advocate for seamless communication within the office. Responsibilities include scheduling, check-in/out, and coordinating between departments.

The role requires a high school diploma, 2 years in a similar role, experience with eCW, and strong customer service. Hours are Mon–Fri 8:00 AM–5:00 PM with a 1-hour lunch; compensation $18–$20 per hour.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years’ experience in a similar patient-facing role.
• Experience with eCW or Practice Management/EMR preferred.
• Strong customer service and communication skills.
• Ability to multitask and work with diverse populations.

Responsibilities

• Greet patients promptly and courteously as they enter the office.
• Check-in/out patients and verify demographic and insurance data.
• Handle patient financial transactions and payment arrangements.
• Coordinate scheduling for the multi-disciplinary team.
• Verify insurance benefits and referral requirements.
• Maintain accurate data in the practice management system.
• Answer phone calls and route to the appropriate team.
• Support coordination between internal departments and outside agencies.

Skills

Customer service

Communication

Multi-tasking

Team oriented

Relationship building

Education

High School diploma or equivalent

Tools

eCW

Practice Management / EMR

Microsoft Word

Job description

AbsoluteCare in Columbus, OH is seeking a patient coordinator to manage patient flow, greet patients, and advocate for seamless communication within the office. Responsibilities include scheduling, check-in/out, and coordinating between departments.

The role requires a high school diploma, 2 years in a similar role, experience with eCW, and strong customer service. Hours are Mon–Fri 8:00 AM–5:00 PM with a 1-hour lunch; compensation $18–$20 per hour.