Patient Experience Scheduler | Front Desk Pro

101 Truman Medical Center; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

University Health in Raytown, MO is seeking a Patient Scheduler to welcome patients, schedule appointments, check-in/out, and maintain accurate records. You will be the front desk lead, ensuring smooth patient flow and clear communication with patients and staff.

Ideal candidates have at least one year of customer service experience, a high school diploma, and comfort with computer systems and patient management software. This role offers a consistent 40-hour week and a daytime schedule.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Strong communication skills (verbal and written).
• Proficient with computer systems and patient management software.

Responsibilities

• Assist patients with scheduling, check-in, registration, and check-out to ensure a seamless experience.
• Manage patient flow to keep clinic operations smooth and timely.
• Enter patient demographics and financial information accurately in the system.

Skills

Customer Service

Verbal Communication

Written Communication

Detail Oriented

Organized

Friendly

Tech Savvy

EHR Software

Practice Management Software

Education

High School Diploma or Equivalent

Tools

EHR Software

Practice Management Software

Job description

University Health in Raytown, MO is seeking a Patient Scheduler to welcome patients, schedule appointments, check-in/out, and maintain accurate records. You will be the front desk lead, ensuring smooth patient flow and clear communication with patients and staff.

Ideal candidates have at least one year of customer service experience, a high school diploma, and comfort with computer systems and patient management software. This role offers a consistent 40-hour week and a daytime schedule.