Patient Scheduler & Front Desk Specialist

University Health; Raytown (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

University Health's Raytown Family Medicine Clinic is seeking a friendly Patient Scheduler to be the first point of contact, guiding patients from scheduling through check-in, ensuring a smooth visit and accurate records. You will help manage the clinic schedule and patient flow, answer calls, explain health benefits and financial obligations, and maintain up-to-date demographics.

This full-time role in Raytown, MO offers a 40-hour week from 8:30AM to 5:00PM.

Qualifications

• High school diploma or equivalent required.
• At least one year of customer service experience.
• Excellent verbal and written communication skills.
• Proficiency with patient management systems and basic computer skills.

Responsibilities

• Assist patients with scheduling, check-in, registration, and check-out to ensure a seamless experience.
• Manage patient flow to keep the clinic running smoothly and efficiently.
• Enter accurate patient demographic and financial information into the system.
• Respond to patient requests and explain health benefits, financial obligations, and clinic policies clearly.
• Maintain an organized and optimized clinic schedule for the best patient experience.

Skills

Customer service

Verbal communication

Written communication

Tech-savvy

Detail-oriented

Education

High school diploma

Tools

Patient management systems

Job description

University Health's Raytown Family Medicine Clinic is seeking a friendly Patient Scheduler to be the first point of contact, guiding patients from scheduling through check-in, ensuring a smooth visit and accurate records. You will help manage the clinic schedule and patient flow, answer calls, explain health benefits and financial obligations, and maintain up-to-date demographics.

This full-time role in Raytown, MO offers a 40-hour week from 8:30AM to 5:00PM.