Patient Experience Scheduler - Daytime, 4-Day Week

Franklin General Hospital; Hampton (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive team environment

Weekdays only schedule

Impact on patient experience

Professional growth

Job summary

Franklin General Hospital in Iowa is seeking a Clinic Pod Scheduling Coordinator to manage scheduling and be the friendly voice patients hear first. The role requires attention to detail, excellent customer service, and comfort with scheduling software.

You will schedule appointments, update systems, coordinate with clinic staff, and support daily operations in a daytime, weekday schedule with no weekends or holidays.

Qualifications

• Strong attention to detail and organizational skills.
• Friendly, professional demeanor with excellent customer service skills.
• Proficiency in computer systems and scheduling software.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Serve as the first point of contact for patients by phone.
• Provide excellent customer service and create a welcoming experience.
• Maintain and update scheduling systems.
• Coordinate with clinic staff to ensure smooth daily operations.
• Perform general administrative and clerical tasks.

Skills

Attention to detail

Customer service

Scheduling software

Multitasking

Communication

Tools

Scheduling systems

Job description

Franklin General Hospital in Iowa is seeking a Clinic Pod Scheduling Coordinator to manage scheduling and be the friendly voice patients hear first. The role requires attention to detail, excellent customer service, and comfort with scheduling software.

You will schedule appointments, update systems, coordinate with clinic staff, and support daily operations in a daytime, weekday schedule with no weekends or holidays.