Clinic Pod Scheduling Coordinator

Franklin General Hospital; Hampton (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive team environment

Weekdays only schedule

Impact on patient experience

Professional growth

Job summary

Franklin General Hospital in Iowa is seeking a Clinic Pod Scheduling Coordinator to manage scheduling and be the friendly voice patients hear first. The role requires attention to detail, excellent customer service, and comfort with scheduling software.

You will schedule appointments, update systems, coordinate with clinic staff, and support daily operations in a daytime, weekday schedule with no weekends or holidays.

Qualifications

• Strong attention to detail and organizational skills.
• Friendly, professional demeanor with excellent customer service skills.
• Proficiency in computer systems and scheduling software.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Schedule patient appointments accurately and efficiently.
• Serve as the first point of contact for patients by phone.
• Provide excellent customer service and create a welcoming experience.
• Maintain and update scheduling systems.
• Coordinate with clinic staff to ensure smooth daily operations.
• Perform general administrative and clerical tasks.

Skills

Attention to detail

Customer service

Scheduling software

Multitasking

Communication

Tools

Scheduling systems

Job description

Clinic Pod Scheduling Coordinator

Position: Clinic Pod Scheduling Coordinator
Employment Type: Full-Time (36 hours per week)
Location: Franklin General Hospital

About Us

At Franklin General Hospital, we are committed to delivering a five-star patient experience from the very first interaction. Our clinic team plays a vital role in ensuring patients feel welcomed, supported, and well cared for.

Position Summary

Have you been waiting for the perfect office position? This could be it! The Clinic Pod Scheduling Coordinator plays a key role in creating a positive patient experience by managing scheduling and being the friendly voice patients hear first. This position requires strong attention to detail, excellent customer service skills, and comfort working with computer systems.

Key Responsibilities

• Schedule patient appointments accurately and efficiently
• Serve as the first point of contact for patients by phone
• Provide excellent customer service and create a welcoming experience
• Maintain and update scheduling systems
• Coordinate with clinic staff to ensure smooth daily operations
• Perform general administrative and clerical tasks

Qualifications

• Strong attention to detail and organizational skills
• Friendly, professional demeanor with excellent customer service skills
• Proficiency in computer systems and scheduling software
• Ability to multitask and work in a fast-paced environment
• Strong communication and interpersonal skills

Why Join Us

• Supportive and team-oriented work environment
• Consistent daytime schedule with no weekends or holidays
• Opportunity to make a meaningful impact on patient experience
• Professional growth opportunities

Schedule

• Full-Time: 36 hours per week
• Day hours: 7:30 AM - 4:30 PM
• No weekends or holidays
• Scheduled 4 days a week