Patient Experience Pro: Front Desk Specialist

Select Medical; Ferguson (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Generous PTO

Medical, Rx, Vision, Dental

401(k) with company match

Life & Disability Insurance

Job summary

SSM Health Rehabilitation Center-West Florissant is seeking a Patient Service Specialist to manage front desk operations and patient flow. The role involves greeting patients, scheduling appointments, coordinating with insurers, and handling payments and authorizations.

This full-time position runs Monday through Friday with four 8-hour days, 7 AM to 7 PM. Compensation starts at $18/hour and increases with experience, with benefits for 32+ hours per week.

Qualifications

• High school diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Coordinate with insurance, translation services, market leaders, and business development.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Telephone etiquette

Education

High School Diploma or GED

Job description

SSM Health Rehabilitation Center-West Florissant is seeking a Patient Service Specialist to manage front desk operations and patient flow. The role involves greeting patients, scheduling appointments, coordinating with insurers, and handling payments and authorizations.

This full-time position runs Monday through Friday with four 8-hour days, 7 AM to 7 PM. Compensation starts at $18/hour and increases with experience, with benefits for 32+ hours per week.