Patient Experience Pro: Front Desk & Scheduling

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Festus (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Hospital Jefferson - Neurology Clinic in Festus, MO is seeking a Patient Service Representative to be the first contact for patients and visitors. You will manage front desk operations and workflows to ensure a positive patient experience.

This full-time, days position requires a high school diploma and includes Clinic Core Front Desk training post-hire. Join a compassionate team at Mercy and contribute to efficient patient care.

Qualifications

• High school diploma or equivalent.
• One year of applicable medical office experience (preferred).
• Strong communication and customer service skills required.

Responsibilities

• Greet patients and visitors and manage check-in/check-out.
• Coordinate front desk workflows to ensure smooth patient flow.
• Maintain confidentiality and protect patient privacy.
• Assist with scheduling and documentation accuracy.

Skills

Communication

Data entry

Customer service

Attention to detail

Privacy

Adaptability

Training

Education

High school diploma

Job description

Mercy Hospital Jefferson - Neurology Clinic in Festus, MO is seeking a Patient Service Representative to be the first contact for patients and visitors. You will manage front desk operations and workflows to ensure a positive patient experience.

This full-time, days position requires a high school diploma and includes Clinic Core Front Desk training post-hire. Join a compassionate team at Mercy and contribute to efficient patient care.