Patient Experience PM Consultant (Hybrid)

Medidata Solutions, Inc.; New York (NY); Hybrid; USD 80,000 - 106,000; Full time

Job summary

Medidata Solutions, Inc. is hiring for a Patient Experience Enablement Project Consultant in a hybrid NYC-area role. You will manage day-to-day Clinical Trial activities for Accredited/Enabled clients and report to the Senior Manager, Project Management.

You will lead end-to-end project delivery, mentor Enablement clients, and contribute to SOPs, while collaborating with cross-functional teams to ensure on-time, on-budget outcomes.

Qualifications

• Client services or client-facing experience with a customer-first attitude.
• Proficient in MS Office and Google Workspace.
• Willingness to travel 10%–20% nationally or internationally.
• 4-year college degree or equivalent preferred; analytic discipline is a plus.
• 1–3 years of relevant experience in clinical/biomedical and/or software development.

Responsibilities

• Partner with Enablement Leads to advise and mentor clients during project implementation.
• Provide feedback from customers to Product/Enablement teams on desired functionalities.
• Contribute to SOP and SWI development for Enablement Services.
• Be competent in Medidata systems and processes with knowledge of Patient Experience products.
• Manage a portfolio of studies with on-time delivery, within budget, high quality.

Skills

Client-facing

MS Office

Google Workspace

Time management

Project prioritization

Education

4-year college degree

Tools

Medidata systems

Job description

Medidata Solutions, Inc. is hiring for a Patient Experience Enablement Project Consultant in a hybrid NYC-area role. You will manage day-to-day Clinical Trial activities for Accredited/Enabled clients and report to the Senior Manager, Project Management.

You will lead end-to-end project delivery, mentor Enablement clients, and contribute to SOPs, while collaborating with cross-functional teams to ensure on-time, on-budget outcomes.