Patient Experience & Payments Coordinator

UPMC; Sewickley (Allegheny County); On-site; USD 45,000 - 60,000; Full time

Job summary

UPMC is seeking a Patient Services Representative to welcome patients, explain copayments and financial obligations, collect payments, and schedule appointments. The role involves guiding patients through self-check-in technology, promoting MyUPMC, and connecting families with financial resources to support a positive patient experience.

The position requires strong communication and administrative support across locations, with occasional travel to CHP sites to assist staffing needs and

Responsibilities

• Greet patients and guide them through self-arrival technology and check-in.
• Collect copayments and explain financial obligations.
• Schedule follow-up appointments and update patient information.
• Verify insurance information and obtain consent forms.
• Assist with administrative tasks and support service recovery as needed.

Tools

MyUPMC

Job description

UPMC is seeking a Patient Services Representative to welcome patients, explain copayments and financial obligations, collect payments, and schedule appointments. The role involves guiding patients through self-check-in technology, promoting MyUPMC, and connecting families with financial resources to support a positive patient experience.

The position requires strong communication and administrative support across locations, with occasional travel to CHP sites to assist staffing needs and