Patient Experience & Operations Coordinator

Tower Health; Northern (KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Tower Health is seeking a Practice Coordinator to support daily operations including patient registration, scheduling, and clerical tasks. You will work with the practice manager, physicians, and leadership to optimize workflow and patient experience.

The role involves coordinating staff hours, training new and existing employees, and performing administrative duties as assigned by the Practice Manager. A strong emphasis is placed on communication and organizational skills to ensure smooth

Qualifications

• High School Diploma or GED (or equivalent experience) is required.
• Relevant experience may be considered in lieu of education.
• BLS Certification is preferred.

Responsibilities

• Provide support for patient registration, scheduling, and clerical tasks.
• Collaborate with practice manager, physicians, and leadership to improve workflow and patient experience.
• Schedule staff hours to cover office operations and assist in training.

Skills

Customer Service

Excellent Communications

Excellent Interpersonal

General Clerical

Medical Terminology

Microsoft Office

Multi Line Phone Handling

Organizational Skills

Education

High School Diploma / GED / Equivalent Experience

Tools

Microsoft Office Suite

Job description

Tower Health is seeking a Practice Coordinator to support daily operations including patient registration, scheduling, and clerical tasks. You will work with the practice manager, physicians, and leadership to optimize workflow and patient experience.

The role involves coordinating staff hours, training new and existing employees, and performing administrative duties as assigned by the Practice Manager. A strong emphasis is placed on communication and organizational skills to ensure smooth