Patient Experience & Office Coordinator

Beltone; Cranston (RI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance - employer paid

AD&D option to purchase

Critical Illness

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Job summary

Beltone in Cranston, RI is seeking a Patient Care Coordinator to be the welcoming face of the clinic, managing patient flow and administrative duties. You will verify insurance, schedule appointments, and support marketing and outreach efforts while maintaining high-quality patient service.

The role emphasizes multitasking, strong communication, and a passion for helping patients achieve better hearing health in a fast-paced setting.

Qualifications

• Minimum of 10 years of medical office management experience.
• Front desk experience in hearing industry is a plus.
• High school diploma or equivalent (GED).

Responsibilities

• Greet and screen patients to determine how we can best support them.
• Schedule and confirm appointments and conduct outbound retention calls to patients.
• Coordinate provider’s schedule and ensure smooth flow of patient care.
• Handle payments, verify insurance, and process documentation.
• Maintain daily/weekly/monthly reports and respond to home office requests.

Skills

Computer skills

Interpersonal skills

Organizational skills

Multitasking

Communication skills

Detail oriented

Front desk experience

Education

High school diploma or equivalent

Tools

Word processing software

Database software

Job description

Beltone in Cranston, RI is seeking a Patient Care Coordinator to be the welcoming face of the clinic, managing patient flow and administrative duties. You will verify insurance, schedule appointments, and support marketing and outreach efforts while maintaining high-quality patient service.

The role emphasizes multitasking, strong communication, and a passion for helping patients achieve better hearing health in a fast-paced setting.