Patient Experience Office Coordinator

Bozeman Health; Bozeman (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Bozeman Health is seeking an Office Coordinator to streamline department operations, greet patients and visitors, and manage administrative tasks. You will answer phones, assist with patient appointing, and support registration processes.

The role requires strong communication, discretion, and the ability to multitask in a fast-paced environment. Prioritizing accuracy and confidentiality is essential to maintain smooth office workflows.

Qualifications

• High School Diploma or Equivalent is required.
• 1 year of administrative experience is preferred.

Responsibilities

• Serve as the receptionist for the office, greeting patients, visitors, or staff.
• Answer phones, direct calls to appropriate individuals, and prepare messages.
• Handle patient appointing and registration related tasks as defined by Bozeman Health.
• Assist with copying, filing, and organizing records and documents.
• Print letters, memos, forms, and reports per instructions.
• Sort and distribute incoming mail and process outgoing mail.
• Perform basic clerical duties including typing and filing.
• Operate standard office equipment such as copiers, scanners, and phones.
• May take on team lead roles to aid office efficiency and policy compliance.
• Carry out other related duties as assigned.

Skills

Communication skills

Multitasking

Attention to detail

Professional demeanor

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Phone systems

Job description

Bozeman Health is seeking an Office Coordinator to streamline department operations, greet patients and visitors, and manage administrative tasks. You will answer phones, assist with patient appointing, and support registration processes.

The role requires strong communication, discretion, and the ability to multitask in a fast-paced environment. Prioritizing accuracy and confidentiality is essential to maintain smooth office workflows.