Patient Experience & Medical Office Coordinator

Tenet Healthcare; West Palm Beach (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

Tenet Healthcare is seeking a Medical Office Coordinator to greet patients, manage scheduling, handle front desk operations, and perform essential data entry across demographics, insurance verification, and referrals.

You will coordinate daily office activities, maintain medical records, oversee appointment confirmations, process charges, and support billing reconciliation while delivering courteous, professional service to patients and staff.

Qualifications

• 5 years of experience in a Physician Practice.
• EMR/EHR experience preferred; NextGen or Athena experience preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• Proficiency in Windows with Word, Outlook and Internet is required.

Responsibilities

• Greet patients, answer phones and schedule appointments.
• Collect accurate patient demographics and verify insurance.
• Process referrals and perform data entry tasks.
• Handle charge entry and daily reconciliation of charges/payments.
• Manage medical records and coordinate daily office operations.

Skills

Customer service

Phone etiquette

Office coordination

Attention to detail

Education

High School Diploma/GED

Tools

NextGen EMR

Athena EMR

Word

Outlook

Internet

Job description

Tenet Healthcare is seeking a Medical Office Coordinator to greet patients, manage scheduling, handle front desk operations, and perform essential data entry across demographics, insurance verification, and referrals.

You will coordinate daily office activities, maintain medical records, oversee appointment confirmations, process charges, and support billing reconciliation while delivering courteous, professional service to patients and staff.