Patient Experience Liaison | Advocate for Care

St. Luke's Hospital | Our specialty is you; Chesterfield (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital is seeking a dedicated liaison to connect patients, families and all departments, ensuring timely resolution of concerns and unmet needs while coordinating investigations with leadership.

Education required includes an Associate degree or higher in Behavioral Science or Public Relations, or equivalent experience; healthcare background is preferred. This role emphasizes teamwork and compassionate care across the organization.

Qualifications

• Associates degree or higher in Behavioral Science or Public Relations, or equivalent experience.
• Healthcare experience is required.

Responsibilities

• Liaise between patients, families and departments to resolve concerns.
• Coordinate investigations and mediation for patient care issues.
• Promote teamwork across the healthcare team.

Education

Associates Degree or higher in Behavioral Science or Public Relations, or equivalent experience

Job description

St. Luke’s Hospital is seeking a dedicated liaison to connect patients, families and all departments, ensuring timely resolution of concerns and unmet needs while coordinating investigations with leadership.

Education required includes an Associate degree or higher in Behavioral Science or Public Relations, or equivalent experience; healthcare background is preferred. This role emphasizes teamwork and compassionate care across the organization.